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Managed Hosting Terms of Service ​

Draft — Effective: March 2026 | Maestro Press. This document is a draft and should be reviewed by a lawyer before being treated as binding.

1. Service Description ​

Maestro Press provides managed hosting of the Crow AI Platform. Each customer receives an isolated Crow instance accessible at username.crow.maestro.press, running in a dedicated Docker container with a separate database. Up to 5 instances share a single server; capacity upgrades occur as demand grows.

2. Account & Access ​

One account per person. You are responsible for keeping your login credentials secure. Do not share your dashboard password or session tokens with others.

3. Data Handling & Privacy ​

  • Isolated database — Your data is stored in a separate database from other customers. There is no cross-instance access.
  • API keys — Any API keys you configure (Gmail, GitHub, Slack, etc.) are stored only as environment variables on your instance, never in the database.
  • No data access — Maestro Press does not access your data except when necessary for maintenance, support you have requested, or legal obligation.
  • IP logging — IP addresses are logged for security purposes (detecting unauthorized access, brute-force protection). IP logs are automatically deleted after 90 days.
  • Infrastructure — Your data is stored on DigitalOcean infrastructure in the United States.
  • Backups — Daily backups are included. Backups are retained for 7 days.

4. Your Responsibilities ​

  • Keep your dashboard password and API keys secure.
  • Comply with the terms of service of any third-party services whose API keys you configure in your Crow instance (e.g., Google, GitHub, Slack, Notion).
  • Notify Maestro Press promptly if you believe your account has been compromised.

5. Acceptable Use ​

You may not use the service for:

  • Any illegal activity under United States or applicable local law
  • Abuse, harassment, or distribution of harmful content
  • Excessive resource consumption that degrades service for other customers
  • Reselling or sublicensing your Crow instance to third parties
  • Automated attacks, scraping, or other activity that violates third-party terms of service

6. Billing & Payment ​

  • Pricing — $5/month or $48/year (annual plan saves 2 months).
  • Payment — Processed via Stripe. By completing checkout, you agree to these terms.
  • Monthly plans — No partial-month refunds upon cancellation.
  • Annual plans — Pro-rata refund available if cancelled within 30 days of purchase.
  • Pricing changes — 30 days advance notice via email before any pricing changes take effect.

7. Service Availability ​

  • Best-effort availability — Maestro Press strives to keep your instance running, but does not guarantee a specific uptime percentage (no SLA).
  • Not liable for downtime caused by third-party services, network outages, or force majeure events (natural disasters, government actions, etc.).
  • Planned maintenance — Advance notice will be provided when possible, typically via email or dashboard notification.

8. Intellectual Property ​

  • Crow is open source — The Crow AI Platform is released under the MIT License. You may self-host it at any time.
  • Your data is yours — Maestro Press claims no ownership of your memories, research, blog posts, files, or any other data stored in your instance.

9. Limitation of Liability ​

  • The service is provided "as is" without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
  • Total liability of Maestro Press is limited to the fees you have paid in the 12 months preceding the claim.
  • Maestro Press is not liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, revenue, or business opportunities.
  • Maestro Press is not liable for data loss beyond the scope of included daily backups.

10. Indemnification ​

You agree to indemnify and hold harmless Maestro Press from any claims, damages, or expenses arising from:

  • Your use of the service
  • API keys you configure and their associated third-party services
  • Content you store, publish, or share through your Crow instance
  • Your violation of these terms

11. Account Termination & Data Export ​

  • You may cancel your subscription at any time through Stripe or by contacting Maestro Press.
  • Maestro Press may terminate your account immediately for violations of these terms, particularly the Acceptable Use policy.
  • Data export window — After termination, you have 30 days to export your data. After 30 days, all data is permanently deleted.
  • Self-hosting migration — You may export your data and migrate to a self-hosted Crow instance at any time.

12. Changes to Terms ​

  • Maestro Press may update these terms with 30 days advance notice via email or dashboard notification.
  • Continued use of the service after the notice period constitutes acceptance of the updated terms.
  • If you do not agree with the changes, you may cancel your subscription before they take effect.

13. Governing Law ​

These terms are governed by the laws of the State of Texas, United States, without regard to conflict of law provisions.

14. Contact ​

For questions about these terms, your account, or the service:

  • Email: kevin@maestro.press

Released under the MIT License.